Glen Hutajulu

glen hutajulu

product designer

AI/LLM UXDashboardsFintechTelcoResearch

for AI-powered, data-heavy products. I turn complex enterprise data into tools people can act on.

Based in Jakarta, working remotely (GMT+7)

selected works

Voltwise dashboard with KPI cards and a site map

arsenal

AI analytics, telco, Oct 2025 – Oct 2026

Sole designer on an LLM-powered analytics platform for around 60,000 telco tower sites, from concept to pre-launch.

FIFGO app on a phone beside the FIFGROUP website on a laptop

fifgo and fifgroup

Consumer finance, Sep 2023 – Feb 2024

A customer app and public website revamp. In UAT, users completed the loan flow in under 7 minutes with zero drop-off.

Telkomsel Orbit website on a laptop beside two phones

telkomsel orbit

Telco, Mar 2024 – Nov 2024

A website revamp for a fixed wireless internet service, simplifying navigation and the login, purchase and modem pairing flows.

Three phones showing the byU app home, help centre and topic screens

byU complaint journey

Telco research, Dec 2022 – Feb 2023

UX research that recommended showing the default fix first and cutting the bot flow from 10 questions to 7.

how i work

Step 01

understand

Stakeholder interviews, user interviews and journey mapping, turned into user stories and information architecture.

Illustration of a user speaking beside a journey map, interview notes and a sticky note

Step 02

design

Flows, high-fidelity UI and prototypes, with design rationale presented directly to stakeholders.

Illustration of one screen going from wireframe to grey layout to final UI

Step 03

validate

Usability testing, then handoff to engineers, data scientists and QA.

Illustration of a phone being tapped between a checklist and a code panel